Aol. Struggling to remain relevant

AOL "blue monster" logoAOL’s late-2009 corporate logotype redesign was its first move away from former parent company, Time Warner. The new logo is simply “Aol.”—upper and lowercase, and with a period, as if to state that it is the last word in online content—set in a sans serif typeface (perhaps a slightly tweaked Futura Bold?), and “revealed” through different backgrounds (the “blue monster” shown above being an example). Designed by Wolff Olins, the letterform remains fixed while the background will change continuously by the hundreds, ostensibly symbolizing AOL’s commitment to changing content. Other backgrounds include a headbanger rock fan, a fish, a beetle, a leaf, and a woman’s shoe. (Visit AOL’s site and click “Refresh Page” at the top navigation to see it in action.)

Maureen Marquess, chief of staff at AOL in New York, is wrestling with the monumental task of making the AOL service relevant again, as “having an AOL account” is seen as a nostalgic reminder of the early days of the Internet. “We have to give people a reason to care again” about AOL, Ms. Marquess said. The designer in me admits relief for the retirement of AOL’s frozen-in-time triangle logo. But despite the press release mapping the complex thought process behind the redesign, about remaining “flexible” while AOL sorts out exactly what services it wishes to provide, it is difficult for a critic to get past the laziness of the rebranding. I am immediately reminded of the children’s cable television network developed in the 1980s, Nickelodeon, who employed changing orange backgrounds (a blimp, a dog bone, a splat) with the “Nickelodeon” mark knocked out in white. Whether viewed in a promo spot or seen on a child’s toy, the logo was instantly recognizable in all of its guises.

However, an effective brand must start with an instantly-recognizable symbol—the brand identifier—to provide profound meaning. I doubt adding a colorful fish behind the simple typesetting of “Aol.” will help to allay the brand’s woes.

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