Noisy SunChips bag

SunChips 100% compostable bagIt took biochemists four years to develop the compostable bag for SunChips, distributed by US snack manufacturer Frito-Lay. And it took consumers a few short months to reject the invention, taking their gripe—that the bags are “too darn loud”—to the internet and that all-important sounding board, Facebook. The packaging is a marvel of molecular technology, made entirely from plant material. Despite its brittle texture the bag is remarkably strong. After the launch, I tested the packaging myself while dining at a local sandwich shop. True, the bag does crackle, not unlike the sound of glass breaking. But to remove it from the market because the bag doesn’t “make the right sound” seems a knee jerk reaction to fussy consumer focus groups and grumblers. However, the Wall Street Journal reports that sales of SunChips declined every month since the introduction of the new bags. American capitalists demand a quiet, yet compostable, snack bag.

One would hope given half a chance, snackers would become accustomed to its sound and feel, and who knows, perhaps other chips would follow suit. How many plastic chip bags clog up the nation’s landfills each year? I do not have those numbers handy, but I’d guess in the millions, and at 100 years per bag to degrade, that’s a lot of waste.

My solution is groundbreaking: empty the chips from the bag into a bowl, plate, or napkin, and discard the bag… (And concessionaires should avoid selling SunChips at concert venues or movie theaters!)

A look back at the UPS whiteboard

UPS whiteboard guyNearly three years ago, shipping giant UPS launched its “whiteboard guy” campaign. The guy—with distractingly long hair—demonstrates various features of UPS’s services by drawing on a board with a brown marker. (Perhaps creative inspiration came from FOX television’s hit hospital series, House M.D., whose main character played by actor Hugh Laurie uses a whiteboard to great effect.)

The “guy” is no actor but Andy Azula, the creative director at the Martin Agency in Richmond, Virginia. According to Azula, he pitched the idea to the client with himself at the whiteboard. “[UPS] liked the idea and went to work to try to find someone to talk and draw like I did in the demo.” When UPS left the decision to consumers in a focus group, they picked Azula.

UPS announced that New York’s Ogilvy & Mather has since taken over the account, not due to lack of success, however. According to spokesman Norman Black, UPS wants an agency with global offices, and the Martin Agency only maintains U.S. operations. Martin has handled the UPS account since 2001 and is responsible for its “What Can Brown Do For You” tagline. (This bizarre tagline could be fodder for a blog post of its own.) The whiteboard tv spots were widely spoofed on YouTube, and, as the sincerest form of flattery, on NBC’s “Saturday Night Live.”

This story has an ironic musical footnote. The soundtrack for the tv campaign is the instrumental intro of the song, “Such Great Heights,” recorded by electronic indie pop band The Postal Service. The group is so named because its two members—Jimmy Tamborello and Ben Gibbard—produced much of its songs by collaborating remotely via the United States Postal Service. (Not by UPS, apparently).